Storage Guardian was clearly the right choice for us. We're a small shop, but Storage Guardian provides us with 'big company' technology and expertise. I would never hesitate to recommend them to other businesses that are looking to safeguard their critical data easily and reliably.Vince PalmisanoOwner / OperatorMountainside Services
Mountainside Services is a small bookkeeping company that caters to small and medium sized businesses in Boulder, Colorado and surrounding areas. The company prides itself on its professional expertise, attention to detail and quick responsiveness to its clients' needs.
Mountainside Services runs its daily operations on a Microsoft Windows 2000 peer-to-peer network. Their central file server contains financial data from a number of diverse businesses, and it is crucial that the company has immediate access to this data at all times even in the event of a hardware or software failure. Mountainside Services searched for a reliable remote backup solution that enables lost data to be recovered instantly, is easy to administer without in-house IT staff, and uses the most secure encryption algorithms available.
After examining several backup solutions, Mountainside Services chose Storage Guardian to backup its data in the winter of 2003. After using Storage Guardian for two years with no issues, the company's primary file server malfunctioned and took longer than expected to be repaired. Storage Guardian quickly performed a "bare metal restore" on a replacement server - backing up all data, network paths, server names and other settings that were on the original machine. The new server was up and running in a couple of hours, enabling the company to get back to work with no service interruptions for their clients.
Storage Guardian is unique because it can perform "bare metal restores" onto hardware that isn't identical to the original machine - and can still transfer critical network and server settings onto the new server for faster uptime.
Restoring the server's data and settings was a routine task for Storage Guardian. "Storage Guardian was clearly the right choice for us," says Vince Palmisano, Mountainside Services' owner/operator. "We're a small shop, but Storage Guardian provides us with 'big company' technology and expertise. I would never hesitate to recommend them to other businesses that are looking to safeguard their critical data easily and reliably."Back to case studies