Had we not had Storage Guardian, we would definitely not have been able to retrieve the data we needed.
Rafael Cordero, IT Manager
DRA Advisors LLC
DRA Advisors LLC is a registered investment advisor specializing in real estate investment and management services for institutional and private investors. With over 11 billion in assets under management, access storage and management of their business and client data is crucial to the company’s success.
IT Manager Rafael Cordero recently found himself in the unenviable situation of having to recover critical data from 2007.
Equipped with our latest version of the DS Client software and his encrypted key Cordero was able to access his long-term data that Storage Guardian.
"I knew how professional and courteous Storage Guardian's technical people are, so I called them to see if they could help me recover the data," recalled Cordero.
The task proved challenging, as the software client – now many generations later than the one used to back up the data originally – had to be installed on a properly configured local workstation, and the encryption key had to be recovered.
However, a Storage Guardian technical resource walked Cordero through the entire process, and the critical data was recovered easily due to the nimbleness of the Storage Guardian software and its ability to very quickly access DRA’s long-term retention policies.
"It's not often that you can find a solution for storing and recovering data from 7 years ago. And their prompt response and attention to detail was very much appreciated. Had we not had Storage Guardian, we would definitely not have been able to retrieve the data we needed."